Refund Policy

Return Policy: No Returns Accepted

At SHTRILI SOTR, we strive to provide our customers with high-quality products and an exceptional shopping experience. However, due to specific reason for no returns, e.g., hygiene concerns, customized items, etc. we regret to inform you that we are unable to accept returns on any purchased items.

We encourage all customers to carefully review their order before completing the purchase to ensure that the selected products meet their expectations. If you have any questions or concerns about a product, please do not hesitate to contact our customer support team before placing your order.

In the event that you receive a damaged or defective item, please reach out to our customer support team within 7 days of receiving your order. We will gladly assist you in resolving the issue.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you in the future.

If you have any further questions or need assistance, please do not hesitate to contact our customer support team at Support@Shtrili.com