Money Back Guarantee

Money Back Guarantee

At SHTRILI STORE, we take pride in offering high-quality women's accessories that are carefully curated for style, durability, and elegance. We want you to be completely satisfied with your purchase. That's why we stand by the quality of our products and offer a Money Back Guarantee.

Our Guarantee:

If for any reason you are not entirely satisfied with your purchase, we will gladly refund your payment in full, no questions asked. You may return the item within 7days from the date of purchase for a full refund.

How to Initiate a Return:

  1. Contact our Customer Support team at support@Shtrili.com to notify us of your intention to return the item.
  2. Pack the item securely in its original packaging, including all accessories and documentation that came with it.
  3. Ship the item to the same address on the shipping label. Please ensure it reaches us within 7days of initiating the return process.

Conditions for a Refund:

  • The item must be in its original, unused condition with all tags and labels attached.
  • Proof of purchase, such as the order number or receipt, must be provided.
  • Return shipping costs are the responsibility of the customer.

Refund Process:

Once we receive and inspect the returned item, we will process your refund within 2 up to 7 days]. The refund will be issued to the original method of payment used for the purchase.

Exceptions:

Please note that custom-made or personalized items may not be eligible for a full refund. In such cases, we will work with you to find a satisfactory solution.

If you have any questions or need further assistance, please don't hesitate to contact our Customer Support team.

Thank you for choosing Shtrili Store We appreciate your trust in our products and look forward to serving you again.